For the roughly four-year period from March 21, 2016, until January 13, 2020, a FINRA Arbitration Decision sets out everything that happened in five sentences. When the matter winds up on appeal before a United States District Court, that same period prompted six paragraphs of explanation from the judge. Less may often be better. More may often be too much. In today's featured case, however, less is, indeed, less, and, more is indeed better. That being said, the lengthier explanation merely confirmed that the arbitrators were right. So, you know, it's all very Zen-like in terms of walking the circle and ending up where you started, and nothing made much difference except it did.
2020 FINRA Arbitration Decision
In a FINRA Arbitration Statement of Claim filed in December 2014, public customer Claimants asserted breaches of contract, the duty of loyalty, the duty to deal fairly and honestly with Claimants, the duty of full disclosure, and the duty to act in good faith and in Claimants' best interest; negligence; fraud by misrepresentation and omission; failure to supervise and control; violation of federal and state securities laws; violation of statutory and common law; and violation of FINRA rules. During the hearing, Claimants requested $3,217,145.12 in compensatory damages plus interest.
In the Matter of the Arbitration Between Charlotte B. Milliner, as trustee of the Charlotte B. Milliner Trust dated January 30, 1997, and as owner and holder of the Charlotte B. Milliner SEP IRA, Claimants, v. Thomas Herbert Bock, Bock Evans Financial Counsel, Ltd., Mary Catherine Evans, and Mutual Securities, Inc., Respondents (FINRA Arbitration Decision 14-03857 / January 13, 2020)
Respondent Bock Evans Financial Counsel, Ltd ("BEFC") is not a member of FINRA and did not voluntarily submit to arbitration; and, accordingly, the FINRA Arbitration Panel made no determination with respect to Claimants' claims against BEFC.
Respondents Thomas Herbert Bock, Mary Catherine Evans and Mutual Securities generally denied the allegations and asserted various affirmative defenses.
2015 Class Action Filed
In May 2015, Respondents Bock, Evans, and Mutual Securities filed a joint motion to stay the FINRA Arbitration, which Claimants opposed. In August 2015, Claimants informed the FINRA Arbitration Panel that they had filed a class action suit against Mutual Securities in Federal Court.
2016 Stay
During a pre-hearing conference held on March 21, 2016, the parties stipulated to stay the case due to the pending class action suit against Mutual Securities in Federal Court.
2019 Stay Lifted / Federal Court Dismissal (Mutual Services case)
On June 14, 2019, Claimants filed a Request to Lift the Stay, which Mutual Securities did not oppose. On June 24, 2019, Claimants submitted an Order from the Federal Court dismissing the case against Mutual Securities.
2019 Partial Settlement
On July 1, 2019, Claimants submitted a letter, advising of Claimants' settlement with and dismissal of
Mutual Securities. The arbitration proceeded against individual Respondents Bock and Evans.
2020 FINRA Arbitration Award
By Decision dated January 13, 2020, the FINRA Arbitration Panel found Respondents Bock and Evans jointly and severally liable, and ordered them to pay to Claimants $773,527.13 in compensatory damages.
2020 NDCA Order
Respondents Bock and Evans filed a Motion to Vacate the FINRA Arbitration Award in the United States District Court for the Northern District of California ("NDCA"). Charlotte B. Milliner, Petitioner, v. Thomas H. Bock, et al., Respondents (Order re Petition to Confirm Arbitration Award and Respondents' Motion to Vacate Arbitration Award, 20-CV-01564, United States District Court for the Northern District of California / June 11, 2020)
The FINRA Arbitration Decision Version of the "Stay"
By way of comparison, consider the chronological timeline from March 21, 2016, as set forth in the FINRA Arbitration Decision:
During a pre-hearing conference held on March 21, 2016, the parties stipulated to stay
the case due to the pending class action suit against Mutual Securities in Federal Court.
On May 30, 2019, FINRA ODR issued correspondence to the parties, attempting to
determine the status of the arbitration case. On June 14, 2019, Claimants filed a
Request to Lift the Stay. That same day, Mutual Securities provided a notice of nonopposition to lifting the stay. On June 24, 2019, Claimants submitted an Order from the
Federal Court dismissing the case against Mutual Securities. On July 1, 2019,
Claimants submitted a letter, advising of Claimants' settlement with and dismissal of
Mutual Securities.
at Page 3 of the FINRA Arbitration Decision
That one paragraph above constitutes the FINRA arbitrators' entire description about everything that transpired from March 21, 2016, through the FINRA Arbitration Decision date of January 13, 2020. Five sentences in the FINRA Arbitration Decision cover about four years.
The NDCA Version of the "Stay"
In contrast to the compact one-paragraph rendition of procedural events published by FINRA, consider the NDCA Order's version of events starting on the same March 21, 2016, date [Ed: footnotes omitted]:
The parties stipulated to a stay of proceedings in March 2016 pending related litigation in
federal court; specifically, a class action suit Petitioner brought against MSI. (Dkt. No. 1-1 at 4.)
In June 2019 Petitioner notified the FINRA arbitration panel ("the Panel") that the district court
dismissed the case against MSI, and the arbitration was reactivated on June 26, 2019. (Dkt. Nos.
1-1 at 4; 10 at 7; Dkt. No. 10-1, Ex. 3 at 108.) Petitioner then submitted a letter to the Panel
advising it that Petitioner had settled with MSI and was dismissing her claims against MSI. (Dkt.
No. 1-1 at 4.)
The Panel held an "Initial Prehearing Conference" with the parties on July 26, 2019, during which it set the arbitration hearing dates for November 12-13, 2019. (Dkt. No. 10-1, Ex. 4
at 111, 113.) The Panel set September 6, 2019 as the "[l]ast day to serve discovery requests" and
November 8, 2019 as the deadline to respond to discovery requests. (Id. at 114 ("The parties have
agreed that responses to discovery requests are due 11/08/2019").) Further, the parties' prehearing
briefs and witness lists were both due by November 1, 2019. (Id. at 116.)
On September 12, 2019, Respondents moved pursuant to the FINRA arbitration rules
("FINRA Rules") to postpone the hearing because the discovery response deadline of November 8
provided "only two business days before the scheduled hearing" in which to review the responses.
Thus, Respondents asserted that the deadline was impractical because: (1) the deadline "prevents
the parties from complying with FINRA Rule 12514, requiring that the parties exchange proposed
exhibits at least 20-days before the first scheduled hearing session"; (2) the deadline prevents the
parties from complying with FINRA Rule 12503, which requires that motions to compel discovery
"be made at least 20 days before a scheduled hearing" and provides a briefing schedule for such
motions; and (3) the propounding party would not know until November 8, 2019 whether "documents requested in discovery may be appropriately subpoenaed from a non-party" because
the opposing party objected to the requested discovery. (Dkt. No. 10-1, Ex. 5 at 119-22.)
Respondents requested to postpone the hearing to give the parties "an appropriate amount of time
to execute discovery and respond accordingly," allow "a discovery dispute hearing if necessary," and enable the parties to "adequately prepare the case for hearing." (Id. at 121.) Petitioner
opposed the motion on the grounds that Respondents argued only "that they may need more time
to complete discovery, but fail to identify anything they need that they don't already have," and
that Respondents failed to meet and confer in good faith to resolve the issue. (Dkt. No. 13-2, Ex.
B at 2-6.) The Panel denied Respondents' motion to postpone without comment on October 5,
2019. (Dkt. No. 10-1, Ex. 6 at 125-26.)
The parties served their discovery responses by the November 8, 2019 deadline. Petitioner "objected to every discovery request and did not provide any responding documents." (Dkt. Nos.
10 at 8 & 10-1, Ex. 9 at 178-85 (Petitioner's "Response to Request for Documents and
Information").) Respondents did not file a motion to compel. (See Dkt. No. 10 at 17-18.)
The arbitration commenced as scheduled on November 12-13, 2019. At the conclusion of
the hearing, the Panel asked both parties to provide additional evidence. First, the Panel asked
Petitioner to provide "third party statements confirming that the stocks that Respondents had
purchased into the Accounts had been liquidated." (Dkt. No. 12 at 13-14.) Petitioner provided the
requested documents on November 18, 2019. (Dkt. Nos. 12 at 14 & 13-3, Ex. C at 2.) The Panel
also "orally asked Respondents to see if non-party MSI would voluntarily produce certain
documents. Respondents provided all responsive documents provided by MSI to the [P]anel on
November 26, 2019." (Dkt. No. 10 at 9; see also Dkt. No. 13-4, Ex. D.) On December 3, 2019,
the Panel again requested additional information before rendering its decision; specifically, certain
information sought by Respondents in their request for production. (See Dkt. No. 10-1, Ex. 10 at
188.) Petitioner responded to the Panel's request and provided responsive documents on
December 13, 2019. (Dkt. No. 10-1, Ex. 11 at 190-94.)
The Panel issued a unanimous award in Petitioner's favor on January 13, 2020, finding
Respondents jointly and severally liable and awarding Petitioner $773,527.13 in compensatory
damages. (Dkt. No. 10-1, Ex. 12 at 198.) The award states, in pertinent part, that the Panel "consider[ed] the pleadings, the testimony and evidence presented at the hearing, and the posthearing submissions" in rendering its decision. (Id.) Under the FINRA Rules, "[u]nless the
applicable law directs otherwise, all awards rendered under the Code are final and are not subject
to review or appeal." (Dkt. No. 10-1, Ex. 1 at 91 (FINRA Code of Arbitration Procedure for
Customer Disputes, Rule 12904).)
at pages 2 to 4 of the NDCA Order
My -- there's sure a difference between the rendition of events in the one-paragraph extract from the FINRA Arbitration Decision versus the six paragraphs published in the NDCA Order. We sort of missed that whole Discovery dispute and the arbitrators "request" during the hearing for Respondents to ask non-party Mutual Securities Inc. to "voluntarily produce certain documents." Pointedly, NDCA informs us that Claimant Milliner had "objected to every discovery request and did not provide any responding documents."
The FAA Grounds for Vacatur
Respondents filed a Motion to Vacate with NDCA citing Section 10(a) of the Federal Arbitration Act ("FAA"), which provides in pertinent part that arbitration awards may be vacated:
(1) where the award was procured by corruption, fraud, or undue
means;
(2) where there was evident partiality or corruption in the arbitrators,
or either of them;
(3) where the arbitrators were guilty of misconduct in refusing to
postpone the hearing, upon sufficient cause shown, or in refusing to
hear evidence pertinent and material to the controversy; or of any
other misbehavior by which the rights of any party have been
prejudiced; or
(4) where the arbitrators exceeded their powers, or so imperfectly
executed them that a mutual, final, and definite award upon the
subject matter submitted was not made.
Citing FAA Section 10(a)(3) and (4), the Respondents argued that:
(1) the Panel failed to postpone the hearing despite Respondents' showing of good
cause; and (2) the Panel failed to allow Respondents "time to conduct adequate discovery." (Dkt.
No. 10 at 10, 15.) The gravamen of Respondents' motion is that the Panel acted contrary to the
FINRA Rules and in doing so failed to afford Respondents a fundamentally fair hearing. . . .
at Page 5 of the NDCA Order
Postponement
As to the first argument raising the failed postponement of the FINRA arbitration, NDCA found that:
Here, the Panel denied Respondents' motion to postpone without comment; however, that
is of no moment because "arbitrators are not required to state the reasons for their decisions." See
A.G. Edwards & Sons, Inc. v. McCollough, 967 F.2d 1401, 1403 (9th Cir. 1992). The record
demonstrates at least two reasonable bases for the Panel's decision to deny Respondents' request.
First, Respondents' expressly agreed to the discovery deadlines set at the July 26, 2019 scheduling
hearing, (see Dkt. No. 10-1, Ex. 4 at 114 (noting "[t]he parties have agreed that responses to
discovery requests are due 11/08/2019")), and there is no indication that Respondents disagreed
with any of the other dates set at the July 2019 hearing, including the November 12-13 arbitration
hearing dates. Presumably Respondents were aware of the FINRA Rules at the July 2019 hearing
and if they had concerns about the discovery deadlines they could have raised them at that time.
They did not do so; instead, they agreed to the schedule. That the Panel did not postpone the hearing based on concerns Respondents raised roughly 7 weeks later and 2 months before the
arbitration hearing based on their "recent review of the case, anticipated discovery, and previously
exchanged discovery requests prior to the stay being issued," does not evince misconduct. This is
especially true given that Respondents' motion did not specify an actual discovery dispute but
asserted only "that there is a high probability that the parties will experience some dispute over
discovery." (Dkt. No. 10-1, Ex. 5 at 120.)
Second, Petitioner opposed the request to postpone the hearing. Petitioner's opposition
asserted that Respondents failed to "dentify anything they need [discovery-wise] that they don't
already have," and that Respondents failed to meet and confer in good faith as required under the
FINRA Rules. (Dkt. No. 13-2, Ex. B at 2-6.) Either of those grounds constitutes a reasonable
basis to deny Respondents' request to postpone.
Finally, and as explained below, Respondents fail to show that the discovery deadlines
resulted in a hearing that was not fundamentally fair.
at Pages 7 - 8 of the NDCA Order
Discovery
In rejecting Respondents' second prong raising the unfairness of Discovery, in pertinent part, NDCA finds that:
Here, Respondents fail to show that they were not afforded an "adequate opportunity to
present [their] evidence and arguments," or "complete [their] presentation of proof prior to the
arbitration decision."d See U.S Life, 591 F.3d at 1175 (emphasis added). Respondents do not argue that they raised any evidentiary issues with the Panel during the hearing, and following the
hearing the Panel requested and received additional evidence from both parties, including
documents from Petitioner that were sought by Respondents' discovery request. Respondents'
reply briefing asserts that the post-hearing submissions do not cure the prejudice that resulted from
being unable to compel discovery from Petitioner prior to the hearing because after the posthearing submissions "[t]here was no time allotted for the parties to review the new evidence, no
hearing to conduct new testimony, and no invitation for post-hearing briefs." (Dkt. No. 15 at 8.)
However, under the FINRA Rules, Respondents could have requested those things but did not do
so. (See Dkt. No. 10-1, Ex. 1 at 75 (FINRA Rule 12609 ("The panel may reopen the record on its
own initiative or upon motion of any party at any time before the award is rendered, unless
prohibited by applicable law.").) Thus, Respondents at least had the opportunity to present further
argument and evidence after the hearing. The Panel's failure to reopen the record on its own
initiative and absent any notice from Respondents that they could not effectively argue their
defense during the hearing does not evince misconduct.
at Pages 9 - 10 of the NDCA Order
Accordingly, NDCA confirmed Petitioner Milliner's Motion to Confirm the FINRA Arbitration Award, and denied Respondents' Motion to Vacate same.