August 17, 2020
Today's FINRA arbitration saga starts about five years ago when three public customers sued their brokerage firm alleging that they had sustained losses trading ETNs. The FINRA Arbitration Panel found in the customers' favor. Except it's not exactly clear what the arbitrators found or how they actually calculated damages. All of which prompted dueling motions to confirm and vacate the award in federal court. Upon review, the court was not amused. Not at all. And after having some choice things to say about the incomprehensible nature of the award, the court remanded things back to the Panel. You'd sort of expect that things would get redressed at this point and the court's concerns addressed. Think again.
2015 FINRA Arbitration Claim
In a FINRA Arbitration Statement of Claim filed in November 2015, public customers Rohit Saroop, Preya Saroop, and George Sofis asserted breach of contract, promissory
estoppel, violation of state securities statutes, declaratory judgment, commercially
unreasonable disposition of collateral, vicarious liability, and common law fraud. FINRA Arbitration hearings were held on December 5 and 6, 2016; and at the close of the hearings, Claimants sought:
compensatory damages in the amount
of $427,556.10 for losses accrued on the account and/or, $1,276.049.90 for losses
accrued since ETNs trades using a portfolio margin, and/or $1,660,282.70 for the
highest intermediate value of the account.
Arbitration Counter-Claim
Respondent Interactive Brokers LLC generally denied the allegations, asserted various affirmative defenses, and filed a Counter-Claim asserting failure to mitigate and pay a debt. Counter-claimant sought
compensatory damages in the amount of $220,172.09 from Claimants Rohit and
Preya Saroop, compensatory damages in the amount of $166,087.53 owed by Claimant
Dr. Sofis, interest, costs, and attorneys' fees.
At this point in the chronology of the lawsuit, the arbitrators awarded damages via an Award dated January 10, 2017. As to the what they awarded and the why and the how come of that award, that information is sort of irrelevant at this stage in the proceedings, and any details about the first award would likely only further confuse you. Trust me, I'm doing you a favor by glossing over the January 2017 FINRA Arbitration Award.
Motions to Vacate and Confirm
http://brokeandbroker.com/PDF/InteractiveBkrOpEDVA170901.pdf. EDVA Judge Robert E. Payne was clearly not amused with the FINRA Arbitration Award:
Interactive seeks to vacate
the arbitrators' decision, while the Claimants have filed a
motion to confirm it. Faced with an inscrutable award, the Court
can do neither in good faith, and instead will remand the matter
to the arbitrators for clarification.
at Page 2 of the 2017 EDVA Opinion
Oh boy, "an inscrutable award?" Clearly, Judge Payne did little to disguise his annoyance with the nature of the FINRA Arbitration Award, as evidenced by the following two extracts:
[N]evertheless, even after giving the
arbitrators every benefit of the doubt possible, the Court
cannot concoct a scenario where the amount of compensatory
damages awarded in this case make sense. And, because of the
perplexing amount of damages awarded, the Court is also unable
to determine which of the nine claims filed by Claimants was the
source of liability. In such circumstances, without further
explanation from the arbitrators, it is impossible to know
whether the arbitrators manifestly disregarded the law or simply
made a mistake. O. R. Sec., Inc. v. Prof' l Planning Assocs., Inc., 857 F.2d 742, 747 (11th Cir. 1988). The Court will therefore remand this award to the arbitrators for
clarification.
Where the arbitrators do not give an explanation for their
award, meaningful judicial review is "all but impossible." Dawahare v. Spencer, 210 F. 3d 666, Here, the Claimants presented nine
is "all but impossible."
669 (6th Cir. 2000). Here, the Claimants presented nine claims. The arbitrators
specifically explained that "[a]ny and all claims for relief not
specifically addressed herein, including punitive damages, are
denied." AWARD, ¶9. But, one cannot discern from the
Arbitrators Report or the Award which claims for relief were, as
the arbitrator put it, "specifically addressed." Moreover, it
is impossible to determine how the damages awarded are related
to any claim that was before the arbitrators. And, the Court
cannot simply rubber stamp a damages award that it cannot
explain. And, although the Court can hypothesize how Interactive
was found liable in this case, the amount of damages awarded-the
value of the Claimants' accounts on August 19, 2015-remains
baffling.
at Pages 16 -17 of the 2017 EDVA Opinion
[T]here is nothing in the
record to which a percentage fee award can be tethered, much
less the percentages that appear in the award.
meaningful review on that issue is not possible.
"Judges . . . are not wallflowers or potted plants." Tagatz
v. Marquette Univ., 861 F.2d 1040, 1045 (7th Cir. 1988). And
this Court will not act as a rubber stamp. Because the Court
cannot even theorize how calculating damages in the way done by
the arbitrators would be proper, the Court will remand this
arbitral decision back to the arbitrators for clarification as to the predicate for liability and the value of the damages
awarded. Although the arbitrators need not give a full opinion,
a brief explanation for the basis of the amount of damages
awarded is necessary before any semblance of judicial review can
be accomplished. The same is true as to the attorney's fee
awards. The Court will defer ruling on the other aspects of the
award until that explanation is received. Until that time,
engaging in any additional evaluation of this award would amount
to little more than a "judicial snipe-hunt." Federated Dep' t
Stores, Inc. v. J.V.B. Indus., Inc., 894 F.2d 862, 871 (6th Cir.
1990) (J. Martin, concurring) . The Court declines to further
pursue that endeavor.
at Page 19 - 20 of the 2017 EDVA Opinion
So . . . lemme see here -- just how did Judge Payne characterize the FINRA Arbitration Award in his remand back to FINRA for clarification? Among his choice tidbits of description :
- [N]evertheless, even after giving the arbitrators every benefit of the doubt possible, the Court cannot concoct a scenario where the amount of compensatory damages awarded in this case make sense
- the perplexing amount of damages
- it is impossible to know whether the arbitrators manifestly disregarded the law or simply made a mistake
- one cannot discern from the Arbitrators Report or the Award which claims for relief were, as the arbitrator put it, "specifically addressed"
- it is impossible to determine how the damages awarded are related to any claim that was before the arbitrators
- the Court cannot simply rubber stamp a damages award that it cannot explain
- the amount of damages awarded -- the value of the Claimants' accounts on August 19, 2015 --remains baffling.
I think we can all agree that Judge Payne was not amused with the FINRA Arbitration Award or with the rationale presented by the arbitrators. If nothing else, I would handle the 2017 EDVA Opinion with oven mitts.
2018 FINRA Modified Arbitration Award
https://www.finra.org/sites/default/files/aao_documents/15-03035.pdf Frankly, the arbitrators did themselves no favor when they published the 2018 Modified Award with a sectino titled: "Arbitrator's [sic] Report." It's not a single arbitrator's report but the work-product of three arbitrators, and, hence, it should have been titled: "Arbitrators' Report". Yes, you're right, I'm making a bit of an issue out of a wrongly placed apostrophe and a missing "s." On the other hand, when a case has been remanded from a federal district court, you'd like to think that someone, anyone, at FINRA would have given the revised document a once-over to catch such an error. In any event, the 2018 FINRA Modified Award states in pertinent part that:
The Claimants are awarded the value of their accounts on August 19, 2015
($520,450.40 to the Saroops and $500,529.48 to Sofis). Respondent's Counterclaim
was dismissed based on Respondent's violation of FINRA Rule 4210 as further
explained in FINRA Regulatory Notice 08-09. The securities placed in the portfolio
margin account were not eligible for that account based on these rules and regulations.
Respondent's position that the Panel should not enforce a FINRA rule amounts to
saying that FINRA should provide an opportunity for investors to commit financial
suicide by investing in securities that are ineligible for inclusion in a portfolio margin
account. To ignore a FINRA rule by the Panel would defeat the purpose of FINRA.
In further explaining the nature and mechanics of their Award, the arbitrators offered this in pertinent part:
1. Respondent is liable for and shall pay to Claimants Rohit and Preya Saroop
compensatory damages in the amount of $520,450.40 plus interest at the rate
of 8% per annum from 30 days of the date of the award until payment.
2. Respondent is liable for and shall pay to Claimants Rohit and Preya Saroop
attorneys' fees representing 40% of the compensatory damages and 30% of
the net claimed by Respondent for a total of $274,006.16. The Panel granted
attorneys' fees pursuant to the parties' agreement.
3. Respondent is liable for and shall pay to Claimant George Sofis compensatory
damages in the amount of $500,529.48 plus interest at the rate of 8% per annum
from 30 days of the date of the award until payment.
4. Respondent is liable for and shall pay to Claimant George Sofis attorneys'
fees representing 40% of the compensatory damages and 30% of the net
claimed by Respondent for a total of $249,858.49. The Panel granted
attorneys' fees pursuant to the parties' agreement.
5. There was no evidence of profits or losses in securities ineligible for portfolio
management accounts from the time that the parties signed the portfolio
management agreements and the parties' accounts' net asset values, all cash
on August 19, 2015. Therefore, the panel could not consider what happened
prior to the investment of cash on August 19, 2015 in the portfolio
management accounts.
The damages set forth above stem from the amounts, all cash, on August 19,
2015, which were subsequently invested in securities that were ineligible for
investment in portfolio margin accounts. Values were determined from
Claimants' Exhibits 70 and 71 and Respondent's Exhibits R-48 and R115.
Counsel fees were based on an agreement between the attorneys for both
parties. There was a dispute as to whether the agreement was cancelled.
The Panel found for the Claimants. The amounts were based on a written fee
agreement between the counsel and each party. Percentages and fees were
obtained from Claimants' Exhibits 53 and 63 and Respondent's Exhibit R-49. . . .
Oh my . . . where do we even begin? First off, I'm not sure just what the arbitrators meant by this nugget:
To ignore a FINRA rule by the Panel would defeat the purpose of FINRA.
As BrokeAndBroker.com Blog readers know, I am a critic of FINRA and deem it little more than a glorified trade group that is all too often in the service of its Large Member Firms to the detriment of the investing public, Wall Street's smaller firms, and the industry's associated persons. Moreover, I'm not quite sure that three arbitrators who are being paid by FINRA to conduct a hearing that is forced upon the investing public and the industry's associated persons should be taking some dubious form of "judicial notice" as to the "purpose" of FINRA and or its rules. It the parties litigated the issue of various FINRA rules, then the arbitrators should consider those arguments and render a ruling on what was presented to them.
No Evidence. No Consideration of What Happened.
Making the 2018 FINRA Modified Award even more perplexing is this assertion:
5. There was no evidence of profits or losses in securities ineligible for portfolio management accounts from the time that the parties signed the portfolio management agreements and the parties' accounts' net asset values, all cash on August 19, 2015. Therefore, the panel could not consider what happened prior to the investment of cash on August 19, 2015 in the portfolio management accounts.
How does a FINRA Arbitration Panel award damages in a customer complaint matter when the arbitrators claim that they "could not consider what happened prior to the investment of cash" in some of the accounts at issue? Did the arbitrators not consider asking the parties to provide briefs on those issues? Did the arbitrators ask questions about the transactional history during testimony?
As with far too many FINRA Arbitration Awards, we come up short in terms of content and context. We have no meaningful idea about the substance of an underlying dispute, and, we lack any meaningful rationale for the arbitrators' decision. Yes -- I know -- that's how FINRA structured its arbitration forum. And, yeah, there's that whole thing about private rights and agreeing to the issuance of a so-called "Unexplained Decision." Readers of BrokeAndBroker.com Blog know that I detest FINRA's form of mandatory arbitration, but given the complexity of the matter featured in today's article, let's leave that whole debate for another day.
2018 EDVA Opinion
As you might have guessed, the 2018 FINRA Modified Arbitration Award wound up, yet again, before Judge Payne. Thankfully, he made it a point of doing what the arbitrators declined to do in both of their awards -- he gives us some details about the underlying dispute.
Just the (belated) Facts
The underlying facts in this dispute are complicated to summarize, so, given that caveat, let me offer you an admittedly brief version of the mess. The Saroops and Sofis hired independent financial advisor Vikas Brar of Brar Capital LLC to trade their accounts at Interactive. Neither Brar or Brar Capital were affiliated with Interactive and both were hired by the Saroops and Sofis. The strategy employed in the customers' accounts was naked shorting and margin trading. From about 2012 through 2015, the strategy seems to have worked well. In 2015 the accounts went into the toilet. On August 20, 2015, Brar was selling hundreds of naked VXX Calls when the market spiked in volatility, with the notable event of the August 24 largest one-day decline in history. As set forth in Interactive Brokers LLC, Plaintiff, v. Rohit Saroop, Preya Saroop, and George Sofis, Defendant (Opinion, United States District Court for the Eastern District of Virginia, 17-CV-127, December 19, 2018) (the "2018 EDVA Opinion") http://brokeandbroker.com/PDF/InteractiveBkrOpEDVA181219.pdf:
both sides agree that
by the time the market opened on August 24, the value of the
Claimants' accounts had decreased by 80 percent. This precipitous
drop caused the Claimants' accounts to fall into so-called "margin
deficiency"- the equity remaining in the accounts had fallen below
the minimum maintenance requirements. This margin deficiency, in
turn, triggered Interactive's "auto-liquidation" procedures,
which, in a period of about thirty minutes, wiped out the remaining
balance in the Claimants' accounts (and left them with a still-large margin deficiency). The Claimants responded by bringing an
arbitration claim against Interactive.
at Page 6 of the 2018 EDVA Opinion
Not Very Helpful
Upon review of the 2018 FINRA Modified Award, Judge Payne was not impressed by the FINRA arbitrators' attention to the task before them:
[T]he modified decision only added
a few sentences to the first arbitration decision. As far as
explanations go, it was not very helpful. . .
at page 12 of the 2018 EDVA Opinion
Manifest Disregard
Perhaps viewing the arbitrators' paltry effort following remand as an affront to the Court, Judge Payne minced no words in shredding the 2018 FINRA Modified Award:
In sum, the Court finds that the law applicable in this case
is clearly defined -- there is no private right of action for the
violation of FINRA rules. The Remand Opinion put the arbitrators
on notice that they were to tie their damages award to a cause of
action. Rather than explaining which of the stated causes of action
they relied on, they added more language about FINRA rule
violations. In so doing, the arbitrators made it quite clear that
liability was based solely on Interactive's violation of FINRA
Rule 4210. Further, the arbitrators knew of the law, understood
it, knew it to be applicable, and continued to disregard it. All
of the elements for vacatur for manifest disregard of the law have
been met. See Dancel, 792 F.3d at 402; Long John Silver's, 514
F.3d at 349. Accordingly, the PLAINTIFF'S MOTION TO VACATE MODIFIED
ARBITRATION AWARD (EOF No. 79) will be granted.
at Page 35 of the 2018 EDVA Opinion
A "Different" Arbitration Panel on Remand
There are times when a Court reaches a point of exasperation and puts judicial restraint aside. No lawyer wants a Court to feel that way about his or her conduct. No parties want a Court to feel that way about their case. Unfortunately, EDVA reached such a point of frustration that it's annoyance and anger are displayed for all to see:
Because the Court has determined that it was manifest
disregard of the law for the arbitrators to award damages to the
Claimants based solely on the violation of FINRA Rule 4210, it was
likewise improper to dismiss the counterclaim on this same ground.
If FINRA Rule 4210 cannot support a finding of liability standing
alone, neither can it provide a sort of affirmative defense that
the arbitrators can use to reject Interactive's counterclaims.
But, given the difficulty that the arbitrators in this case
had in following the Court's previous order (ECF No. 50) and their
rather flagrant disregard of settled law in ruling against
Interactive, the Court cannot in good conscience remit Interactive
to the same panel of arbitrators for reconsideration of its
counterclaims. See, e.g., Montes v. Shearson Lehman Bros., Inc.,
128 F.3d 1456, 1464 (11th Cir. 1997) (remanding to new panel of
arbitrators where original panel was found to manifestly disregard the law). Accordingly, the Court reinstates Interactive's
counterclaims and remands to a FINRA arbitration panel with
specific instructions that the counterclaims be considered by a
different FINRA arbitration panel.
at Pages 36 - 37 of the 2018 EDVA Opinion
By way of summation, the 2018 EDVA Opinion ordered that:
- Plaintiff's Motion to Vacate the 2018 FINRA Modified Award is granted;
- Defendant's Motion to Confirm is denied; and
- The matter is remanded to a new FINRA Arbitration Panel for reconsideration of Interactive's counterclaims.
2020 4Cir Opinion
http://brokeandbroker.com/PDF/InteractiveBkrOrder4Cir200812.pdfIn a Majority Decision in which Judges Motz and Agee joined; Judge Niemeyer dissented, the 4Cir referenced the 2018 EDVA motion practice:
[T]he district court held another
hearing and again criticized the arbitration process. The court explained that it was "just
astounded at the jackleg operation that I see here. I don't know why anybody would agree
to have these people [the arbitrators] do anything." By written order, the court granted the
Broker's motion to vacate the award in favor of the Investors and remanded the Broker's
counterclaim to a new panel of arbitrators. The court reasoned that the arbitrators had
based the Broker's liability to the Investors on FINRA Rule 4210, which was "a manifest
disregard of the law because the law is clear that there is no private right of action to enforce
FINRA rules."
at Page 7 of the 2020 4Cir Opinion
SIDE BAR: Although I consider myself a wordsmith, I ha no idea what the hell "jackleg" means, so, I looked it up. Merriam Webster says it is "characterized by unscrupulousness, dishonesty, or lack of professional standards." Whoa, Judge Payne, so tell me, how did your really feel about the FINRA Arbitration process?
On appeal to the 4Cir, the Saroops and Sofis argue that EDVA erred in:
- Remanding the original award for clarification;
- Vacating the Modified Award
- Remanding only Interactive Broker's Counterclaim to a new arbitration panel for reconsideration.
A Brief History of Time
This is clearly an awkward place to bring up the actual conduct that prompted the losses in the customers' accounts. Earlier, I gave you a brief synopsis. In its Opinion, the 4Cir offers us far more granularity, which actually allows us to comprehend what happened. As such. let's disrupt the space-time continuum and consider how the 4Cir framed the underlying conduct:
On June 18, 2012, and October 15, 2012, Rohit Saroop, Preya Saroop, and George
Sofis (together, "Investors") opened accounts with Interactive Brokers ("Broker"), an
online broker-dealer that provides an internet platform for investors to buy and sell
securities. The Broker drafted the governing contracts, which the Investors signed. Each
contract includes a mandatory arbitration provision and a choice-of-law provision
specifying Connecticut law. The contracts also provide that "[a]ll transactions are subject
to rules and policies of relevant markets and clearinghouses, and applicable laws and
regulations."
The Investors hired a third-party investment manager to trade securities on their
accounts. The manager, who now appears to be judgment proof, invested in an exchange-traded note, iPath S&P 500 VIX Short-Term Futures ("VXX"), which is tied to the
market's "fear index," meaning the price fluctuates with the stability of the market. Using the Investors' accounts, the manager sold naked call options for VXX, thereby selling the
right to buy VXX at a predetermined price until the date that the option expired. If the
market remained stable, the price of VXX would remain stable, the options would not be
exercised, and the Investors would make money. However, if the market became volatile,
the price of VXX would increase, the options would be exercised, and the Investors would
lose money.
The manager executed the trades through the Investors' portfolio margin accounts
with the Broker. In general, portfolio margin accounts have enhanced risk. For example,
when buying securities on margin, an investor can borrow money from his broker to
purchase the securities. While this enables the investor to purchase larger amounts than
possible without the money loaned by the broker, it also increases the risk of loss. If the
price of the security falls, the investor owes the broker for those losses. Because of the
significant risks, the Financial Industry Regulatory Authority ("FINRA") prohibits trades
of certain high-risk securities through portfolio margin accounts, including trades of VXX.
See FINRA Rule 4210(g).
From the time the Investors opened their accounts with the Broker, the Investors
made significant profit from a variety of investment decisions, including by sale of their
call options for VXX. On August 19, 2015, the Investors' accounts were 100% in cash
with no open investment positions. The Saroops had $520,450.40 in their joint account
and Sofis had $500,529.48 in his account. After August 19, the investment manager began
once again trading VXX call options. The Broker executed these trades through the
Investors' accounts.
On August 24, 2015, the Dow Jones Industrial Average underwent what was then
the largest one-day drop in its history. Given the Broker's execution of the manager's
investment strategy, the value of the Investors' accounts fell by 80%. Because the value
of the accounts fell below requirements for the amount needed to maintain a portfolio
margin account, the Broker began auto-liquidating the accounts, pursuant to the parties'
contracts. Through this process, the Broker sold the entire value of the accounts but could
not recoup the full loss. Ultimately, the Investors owed $384,400 to the Broker.
at Pages 3 - 5 of the 2020 4Cir Opinion
EDVA Erred In Vacating FINRA Award
And now, we pick up where we left off. The 4Cir is considering the 2018 EDVA Opinion.
Ultimately the 4Cir Majority held that:
In sum, the district court erred in vacating the modified award. The prolonged
proceedings in this case - two arbitration awards, two district court orders, and two federal
appeals - illustrate the need to avoid a "cumbersome and time-consuming judicial review
process" that would "bring arbitration theory to grief." Hall St., 552 U.S. at 588 (quoting
Kyocera, 341 F.3d at 988); see also Stolt-Nielsen, 559 U.S. at 685 (naming "lower costs,
greater efficiency and speed" as "benefits of private dispute resolution"). Without
appropriate deference to arbitrators, the costs of vindicating rights drastically increase,
threatening to foreclose yet another avenue of relief for ordinary consumers who routinely
enter contracts with mandatory arbitration provisions. The modified award must be
confirmed.
For the foregoing reasons, the judgment of the district court is vacated, and the case
is remanded with instructions to confirm the modified arbitration award.
at Page 14 of the 4Cir 2020 Opinion
Accordingly, the Majority vacated the 2018 EDVA Award and remanded to FINRA with instruction to confirm the 2018 FINRA Modified Award.
Niemeyer Dissent
In a well-reasoned Dissent, Judge Niemeyer would have affirmed the 2018 EDVA Order vacating the 2018 FINRA Modified Award; and Niemeyer would have remanded the investors' claims and Interactive Broker's counterclaims to a new arbitration panel for reconsideration. Overall, I prefer the analysis and rulings of EDVA and 4Cir's Niemeyer. As the Niemeyer notes in part:
On remand, the arbitration panel did clarify how it had arrived at its damages figure,
thereby revealing that it had ignored the law of damages. Explaining that it "could not
consider what happened prior to the investment of cash on August 19, 2015 in the portfolio
management accounts" because there was "no evidence of profits or losses" prior to that
date, the panel forwent entirely any attempt to quantify the harm attributable to Interactive
Brokers' wrongdoing. Instead of requesting evidence sufficient to make a damages
determination or taking some other corrective action, the panel merely selected a date and
decreed that the investors' damages equaled the value of their accounts on that date. As
the district court had foreshadowed, the panel essentially confirmed that it had "manifestly
disregarded the law of damages because it was easier than calculating the proper figure."
This is not a mere misinterpretation of applicable law; it is an outright refusal to apply any
law in the first instance. In short, the arbitration panel abdicated its role as fact-finder and
disregarded the basic legal principles governing damages, resulting in an impermissible
and extralegal award.
at Page 20 of the Dissent/2020 4Cir Opinion
Building upon the above premise, Judge Niemeyer then provides this very compelling analysis, which I think is spot-on:
Thus, even under the majority's breach of contract theory, the award does not reflect
an acceptable calculation of damages. Indeed, the arbitration panel specifically explained
that, due to insufficient evidence, it did not consider profits and losses in the portfolio
margin accounts between the accounts' creation and August 19. As such, it would have
been impossible for the panel to arrive at a damages figure that would have restored the
status quo. For instance, if the allegedly improper VXX trades executed prior to August
19 had caused the investors' accounts to gain in value, then the arbitration panel's failure
to consider those trades in calculating damages would have resulted in an improperly
inflated award.
At bottom, neither breach of contract nor any other theory of liability would have
permitted compensatory damages to be tied to the value of the investors' accounts on a
single, specific date, with no consideration of what came before or after. Conceding that
it could not calculate the proper damages figure for lack of evidence, the arbitration panel
opted for the easier course - an award by simple fiat. That course, however, was
unmoored to any legal principle governing damages and was therefore in manifest
disregard of the law.
at Page 22 of the Dissent/2020 4Cir Opinion
Bill Singer's Comment
I will be brief because I am exhausted by having written today's blog and suspect that you are equally exhausted by the reading. Be that as it may, it is my opinion that the Majority got it wrong. At best, the 4Cir Majority appears to champion a bum's-rush by touting the benefit of "lower costs, greater efficiency and speed" of arbitration as some antidote to the necessary judicial review required in the face of a largely incoherent arbitration award. Seemingly lost upon the Majority is that FINRA customer arbitration is mandatory and a tool used by large, powerful FINRA member firms as a way to contain costs and negative publicity. I would urge the two judges in the Majority to attempt to open a brokerage account with any FINRA member firm after they cross out the entire mandatory arbitration provision in the New Account Form. Ordinary consumers do not voluntarily or "routinely" enter contracts with mandatory arbitration provision. These are contracts of adhesion.
Without question, I find that the Dissent's analysis and findings are the more compelling. As Judge Niemeyer so aptly found: "In short, the arbitration panel abdicated its role as fact-finder and disregarded the basic legal principles governing damages, resulting in an impermissible and extralegal award." Notwithstanding my view, two versus one still wins when it comes to issuing a court's opinion. As such, the 4Cir upholds the FINRA Arbitration Panel Award.
In the end, this is no victory for public customers because the Majority's short-shrift may just as easily be used in a future case to support a FINRA Arbitration Panel's denial of damages in favor of a brokerage firm. The 4Cir imbues FINRA rules with a private right of action. That upends decades of jurisprudence. As Judges Payne and Niemeyer admonish, federal courts should not be forced to base a decision to vacate or confirm an arbitration award in the absence of compelling content and context set forth in the arbitration forum's award. Similarly, there is no private right of action for the violation of FINRA rules, so how does a FINRA Arbitration Panel render an award that seems to be predicated upon a finding of a violation of FINRA rules -- and how does a federal circuit court overlook that glaring error?
There is no joy in Mudville tonight. The mighty 4Cir has struck out.