You ever read something that, at first blush, you
thought you understood but when you try to explain it to someone else, you
realize that you must have missed something because it's not making any sense?
At that point, you go back and re-read . . . and then re-read again, and
perhaps again. Then it hits you. You didn't miss anything. The writer either
assumed too much or failed to provide you with sufficient content and context.
Consider a recent public customer's arbitration against three industry
respondents. It's a clear-cut victory
for the respondents . . . except, well, it's impossible to figure out why.
Which doesn't mean that the industry folks were wrong or should not have won.
It just means that we don't quite understand the underlying facts or the Decision