Federal Courts Grapple With Former TIAA Advisor's Racism and Retaliation Charges

June 2, 2020

As our nation grapples with racism, an African American investment advisor's charges of retaliation made their way through the federal courts. It started with his complaints to the EEOC that TIAA had racially discriminated against him. Then TIAA filed a Form U5, which the former employee believed contained an inaccurate narrative. After EEOC mediation, it appeared that the parties had reached a settlement whereby an Amended U5 would better explain the circumstances of termination. In fact, the revised language was received as little more than a breach of the parties' settlement and viewed by the former employee as a weaponized U5 employed in retaliation.

2016 EEOC Complaint

On December 27, 2016, Barrington Boyd filed with the Equal Employment Opportunity Commission ("EEOC") a Charge of Discrimination in which he alleged that he had been the victim of retaliation under Title VII of the Civil Rights Act of 1964, and, in response, on January 23, 2017, the EEOC issued to him a Right to Sue Letter.  

2017 WDNC Complaint

On April 26, 2017, Boyd filed a Complaint in the United States District Court for the Western District of North Carolina ("WDNC") alleging breach of contract and retaliation. Barrington Boyd, Plaintiff, v. TIAA-CREF Individual & Institutional Services, LLC, and Teachers Insurance and Annuity Association of America, Defendants (Order, United States District Court for the Western District of North Carolina, 17-CV-00224 / September 20, 2017)
https://www.leagle.com/decision/infdco20170921b41 
As set forth in part under the "Background" section of the WDNC Order:

Plaintiff Barrington Boyd ("Boyd") is a licensed investment advisor with Series 7 and 66 qualifications. (Compl. at 2, ¶ 9). He is an African-American man. (Compl. at 2, ¶ 9). Boyd began working for Defendants Teachers Insurance and Annuity Association of America and TIAA-CREF Individual and Institutional Services, LLC (collectively, "TIAA") in June 2005, and his employment was terminated on March 15, 2015. (Compl. at 2, ¶¶ 10-11). On March 24, 2015, TIAA submitted to the Financial Industries Regulatory Authority ("FINRA") a Uniform Termination Notice for Securities Industry Regulation ("U-5"). (Compl. at 2, ¶ 12). In the section on the U-5 form provided for "Termination Explanation," TIAA stated, "Did not meet internal performance expectations for position. No violation of industry rules, no customer harm, not securities related." (Compl. at 2, ¶ 12).

Boyd filed two Charges of Discrimination with the Equal Employment Opportunity Commission ("EEOC"), asserting that TIAA discriminated against him on the basis of race, and on June 16, 2015, Boyd and TIAA participated in a mediation with the EEOC. (Compl. at 2, ¶ 13-14). As a result of that mediation, on June 26, 2015, Boyd and TIAA entered into a Separation Agreement and Release in Full ("Separation Agreement" or "the Agreement"). (Compl. at 2, ¶ 15). Pursuant to that Agreement, on July 22, 2015, TIAA submitted a revised U-5, replacing the language in the Termination Explanation section with "Disagreement regarding internal policy requirements for position. No violation of industry rules, no customer harm, not securities related." (Compl. at 3, ¶ 19). In the "Amendment Explanation" box immediately below the Termination Explanation, TIAA stated, "The failure to meet internal policy expectations precipitated a conversation with the employee as to what those expectations were and should be. Ultimately, it was the inability to reach an understanding as to what the job expectations were that resulted in the separation." (Compl. at 3, ¶ 20).

Boyd objected to the additional language in the Amendment Explanation, and TIAA again amended the U-5 on December 7, 2015, stating in the Amendment Explanation section, "Amended to accurately reflect the intent of the previous amendment." (Compl. at 3, ¶ 22-23).

Boyd alleges that he subsequently applied for numerous positions in the securities industry and was denied as a result of the inaccurate language provided in the U-5 form, as well as a result of negative references provided by TIAA. (Compl. at 4, ¶ 24-28).  . . .


In response to Plaintiff Boyd's Complaint, on June 6, 2017,  Defendants filed a Motion to Dismiss for Failure to State A Claim, which WDNC denied. In denying the Defendants' Motion, the Court observed that the Boyd's contract and retaliation claims heavily rely upon the Separation Agreement. 

SIDE BAR: Let's make sure that we have a firm grasp of the core issue in dispute before the District Court.  

The March 2015 U5 submitted by TIAA to FINRA stated under the "Termination Explanation":

Did not meet internal performance expectations for position. No violation of industry rules, no customer harm, not securities related.

On July 22, 2015 (after the execution of the June 26, 2015, Separation Agreement), TIAA submitted a revised U-5 whereby the "Termination Explanation" was amended to:

Disagreement regarding internal policy requirements for position. No violation of industry rules, no customer harm, not securities related.
. . .
The failure to meet internal policy expectations precipitated a conversation with the employee as to what those expectations were and should be. Ultimately, it was the inability to reach an understanding as to what the job expectations were that resulted in the separation.

Breach of Contract

In first addressing the breach of contract claim, WDNC notes in part that:

[T]IAA concedes that the Separation Agreement constitutes a valid contract. However, TIAA argues (1) that Boyd's breach of contract claim is barred by a release under the Separation Agreement, and (2) that even if Boyd did not release this claim, TIAA's actions-as alleged in Boyd's Complaint-do not establish a plausible claim for breach of contract.

In furtherance of its argument that Plaintiff Boyd's contract claim is barred per the terms of the Separation Agreement, Defendants cite the following language:

TIAA will file with the appropriate depository within the Financial Industry Regulatory Authority (FINRA) the amended explanation of discharged: disagreement regarding internal policy requirements for position. No violation of industry rules, no customer harm, not securities related on your Uniform Notice for Securities Industry Regulation or U-5. To be clear, you agree not to challenge in any way the accuracy and/or proprietary [sic] of the U-5 explanation above that TIAA will file with FINRA and to release TIAA pursuant to Paragraphs 11 and 12 below, from any claim related to the filing or content of that U-5 amendment.

Paragraph 3 of the Separation Agreement

This release of claims does not extend to your contractual right to enforce the terms of this Agreement or to any claims that may not be lawfully released.

Paragraph 11 of the Separation Agreement

Although WDNC concedes that the above Paragraph 3 prevents a challenge by Boyd of any future "amended explanation" filed per his Form U-5, the Court noted that the paragraph does not:

prevent Boyd from suing to compel TIAA to submit the U-5 with the agreed-upon language or from suing for damages based on TIAA's failure to submit the U-5 with agreed-upon language. Further, Paragraph 11 unambiguously preserves Boyd's right to file suit to enforce the terms of the Separation Agreement, including TIAA's promise in Paragraph 3 to amend the U-5 to reflect the agreed-upon language.

Declining to constrain Boyd's right to sue the Defendants for breach of contract as pertaining to the Separation Agreement, the Court then considers Defendants' argument that the Complaint fails to allege facts arising to a "breach" of the Separation Agreement because, in fact, the Defendants complied with the terms of that agreement. In rejecting Defendants' argument, WDNC found in part that:

[T]aking the factual allegations in Boyd's Complaint as true, a jury could find that by placing the language of "failure to meet internal policy expectations" into the U-5, just below the Termination Explanation section, TIAA's actions "substantially defeat[ed] the purpose of the agreement or [went] to the heart of the agreement, or can be characterized as a substantial failure to perform." . . .

Retaliation

Having dismissed that much of the Motion as related to breach of contract, the Court then addresses TIAA's assertion that:

[(1)] that Boyd's retaliation claim is barred by a release under the Separation Agreement, and (2) that even if Boyd did not release this claim, TIAA's actions -- as alleged by Boyd's Complaint -- do not establish a plausible claim of retaliation under Title VII.

In rejecting Defendants' arguments, WDNC held in part that Boyd's Complaint sufficiently alleged that he was engaged in a protected activity under Title VII when he reported/charged unlawful employment activity (racial discrimination) to the EEOC. Pointedly, WDNC explained that:

Boyd alleges that TIAA retaliated against him by "interfering with his job search." (Compl. at 5, ¶ 39). Specifically, he alleges that TIAA falsely amended his U-5 form and provided negative referrals to prospective employers. (Compl. at 5, ¶ 39). Other courts have allowed cases to proceed past the motion to dismiss stage based on an allegation of negative employment references. See e.g., Harris v. Ann's House of Nuts, No. 4:14-cv-185, 2015 WL 3902017, at *4 (E.D.N.C. June 24, 2015); Alberts v. Wheeling Jesuit Univ., No. 5:09-cv-109, 2011 WL 2132983, at *4 (N.D. W. Va. May 25, 2011). As alleged, the combination of the Amendment Explanation and TIAA's negative referrals led potential employers to deny employment to Boyd. Employers generally rely on references, and employers in the securities industry rely on information in the U-5 form in making hiring decisions. As a result, a "reasonable worker" might be dissuaded from making a charge of discrimination if he knows that he will likely be seriously hindered in his search for employment elsewhere as a result of making his charge. See White, 548 U.S. at 68. Thus, providing negative referrals and false information in a U-5 form are sufficient to qualify as adverse employment actions.

Finally, Boyd sufficiently alleges that TIAA's adverse employment action was caused by his decision to engage in protected activity. Alleging causation in a prima facie retaliation case is "less onerous" than meeting the but-for causation standard ultimately required to prove retaliation. Foster v. Univ. of Maryland-Eastern Shore, 787 F.3d 243, 251 (4th Cir. 2015). Close temporal proximity between when the employer learns of the protected activity and the adverse employment action can be enough to make a prima facie claim for causation. Id. at 253. Prima facie causation can also be found when the adverse employment action occurs "upon the employer's first opportunity" to carry out a harmful act to the employee. Templeton, 424 F. App'x at 251; see also Price, 380 F.3d at 213 (assuming without deciding that "an adverse action taken at the first opportunity satisfies the causal connection element of the prima facie case").


Boyd's Motion for Partial Summary Judgment / August 2018

Following the parties' conclusion of Discovery on July 2, 2018, on August 1, 2018, arguing that there was no genuine dispute of material facts, Plaintiff Boyd sought an Order of Partial Summary Judgment on his breach of contract claim.  Barrington Boyd, Plaintiff, v. TIAA-CREF Individual & Institutional Services, LLC, and Teachers Insurance and Annuity Association of America, Defendants (Plaintiff's Motion for Partial Summary Judgment, United States District Court for the Western District of North Carolina, 17-CV-00224 / August 1, 2018)
http://brokeandbroker.com/PDF/BoydPlaintMotSJ180801.pdf

Defendants' Motion for Summary Judgment / August 2018

On August 1, 2018, Defendants moved WDNC to grant them Summary Judgment on Boyd's breach of contract and retaliation claims. Barrington Boyd, Plaintiff, v. TIAA-CREF Individual & Institutional Services, LLC, and Teachers Insurance and Annuity Association of America, Defendants (Defendants' Brief in Support of Motion for Summary Judgment, United States District Court for the Western District of North Carolina, 17-CV-00224 / August 1, 2018)
http://brokeandbroker.com/PDF/BoydDefMotSJ180801.pdf. In setting forth the gist of their argument for Summary Judgment, the Defendants asserted in pertinent part that:

Despite having ample opportunity to marshal evidence to prove his claims for breach of an employment separation agreement and retaliation in violation of Title VII of the Civil Rights Act of 1964, the plaintiff Barrington Boyd ("Boyd") has not put forth any proof at all to support his allegations that Teachers Insurance and Annuity Association of America and TIAA-CREF Individual & Institutional Services, LLC (collectively, "TIAA") impeded his employment search by submitting FINRA filings with which he disagrees or providing negative employment references. In fact, all of the record evidence shows that TIAA's FINRA filings complied with its independent obligations to FINRA and were in accordance with an agreement the parties entered into to settle Mr. Boyd's prior EEOC claims, and TIAA has not even been asked to provide, much less provided, any employment references for Mr. Boyd. For those reasons, as well as the independent reason that Mr. Boyd's retaliation claim is time-barred, this Court should not permit this case to reach a jury and should enter summary judgment in TIAA's favor. If this Court determines, however, that Mr. Boyd can proceed on liability, it should nevertheless hold that he cannot put on any evidence of damages at trial, as discovery has now closed and he has not provided a damages computation in violation of the Federal Rules of Civil Procedure. 

In fleshing out their narrative pertaining to the disputed amended Form U5, the Defendants allege that:

TIAA complied with Paragraph 3 of the Agreement, and submitted a revised Form U5 on July 22, 2015 (the "July Form U5" [Exh. 3].) Per the FINRA-promulgated form, each amendment to a Form U5 requires an "explanation for amendment." [Boyd 63:2-13; Declaration of James Brogan ("Brogan Decl.," attached as Exh. B) ¶¶ 4, 8.] The Agreement did not address the "explanation for amendment" whatsoever, and did not impose on TIAA the requirement that it incorporate any particular language for that section. [Boyd 52:8-10.] TIAA included the following language on the July Form U5 to explain why TIAA was amending the Form U5: "The failure to meet internal policy expectations precipitated a conversation with the employee as to what those expectations were and should be. Ultimately, it was the inability to reach an understanding as to what the job expectations were that resulted in the separation." [Exh. 3; Brogan Decl. ¶¶ 6-7.] The language that TIAA included for the "explanation for amendment" on the July Form U5 is standard language that TIAA includes on amended Form U5's, and was not drafted with regard to Boyd's prior EEOC charges or with any discriminatory or retaliatory intent. [Brogan Decl. ¶¶ 9-12.] 

After TIAA filed the July Form U5, Mr. Boyd's counsel Java Warren objected to the "explanation for amendment" language. [Exh. 5; Declaration of Heather White ("White Decl.," attached as Exhibit C) ¶¶ 6-7.] Between September and December 2015, TIAA and Mr. Warren discussed how to clarify the "explanation for amendment." [Exh. 5; White Decl. ¶¶ 6-7.] Mr. Boyd's counsel drafted a new explanation that read, "Amended to accurately reflect the intent of the previous amendment." TIAA submitted a second revised Form U5 on December 7, 2015 (the "December Form U5") with the language proposed by Mr. Warren replacing the prior "explanation for amendment" section. [Compl. ¶ 23; White Decl. ¶ 8.] 

In characterizing Plaintiff's alleged difficulties in obtaining subsequent employment, the Defendants alleged in part that:

Mr. Boyd has not produced any evidence to the contrary. Rather, Mr. Boyd has merely speculated that because employers declined to offer him employment after he provided names of potential references from TIAA, TIAA must have provided negative references. He could not identify any person at TIAA with whom any potential employer spoke, or the dates or content of such any such communications. [See, e.g., Boyd 70:18-71:22, 72:4-74:15, 83:21-84:2, 84:7- 85:3, 85:10-20, 85:23-87:1, 87:2-88:7, 88:8-91:21, 91:22-92:18.] And there is some evidence that Mr. Boyd-not TIAA-voluntarily disclosed to potential employers that he is currently engaged in litigation with TIAA, after which he alleges the employer declined him an employment opportunity. [Boyd 148:16-149:10 and Exh. 7.] 

Nor has Mr. Boyd produced any evidence that any potential employer declined to hire Mr. Boyd because of his amended U5 forms. For example, Mr. Boyd testified in his deposition that he submitted job applications for which he was not selected for an interview, but he did not know whether they ever reviewed any Form U5 related to his application. [Boyd 132:9-15, 133:10-16, 134:12-23, 137:20-138:3, 138:4-24, 139:2-140:11, 143:10-23, 144:16-19, 145:1-14, 147:8-17.] This is true even though Mr. Boyd served third-party subpoenas on a number of employers to whom he submitted job applications. [Declaration of Rebecca Lindahl ("Lindahl Decl.," attached as Exhibit E), ¶ 3.] In sum, Mr. Boyd has not produced a shred of evidence that any potential employer even reviewed, much less based an employment decision upon, any of Mr. Boyd's Form U5s or any action by TIAA.

WDNC Order Granting Defendants's Motion and Denying Plaintiff's March 2019

WDNC granted Defendants' Motion for Summary Judgment and denied Plaintiff's Motion for Partial Summary Judgment. Barrington Boyd, Plaintiff, v. TIAA-CREF Individual & Institutional Services, LLC, and Teachers Insurance and Annuity Association of America, Defendants (Order, United States District Court for the Western District of North Carolina, 17-CV-00224 / March 27, 2019)
https://www.docketbird.com/court-documents/USA-v-Little/ORDER-Granting-20-Defendant-039-s-Motion-for-Summary-Judgment-Denying-21-Plaintiff-039-s-Motion-for-Partial-Summary-Judgment-Signed-by-Senior-Judge-Graham-Mullen-on-3-27-2019-jaw/ncwd-3:2017-cv-00224-00046,

4Cir Appeal

Following WDNC's granting of Defendants' Motion to Dismiss and the denial of Boyd's Partial Motion for Summary Judgment, Plaintiff appealed to the United States Court of Appeals for the Fourth Circuit ("4Cir"). Barrington Boyd, Plaintiff/Appellant, v. TIAA-CREF Individual & Institutional Services, LLC, and Teachers Insurance and Annuity Association of America, Defendants/Appellants (Opinion, United States Court of Appeals for the Fourth Circuit, 17-CV-00224 / May 29, 2020)
 http://brokeandbroker.com/PDF/Boyd4CirOp200531.pdf. 
Boyd's sole issue on appeal was that Defendants had breached a settlement agreement by including language on his Form U5 related to his termination and that said language was not bargained for. In affirming WDNC's Order dismissing the Motion to Dismiss, 4Cir held in part that [Ed: footnote in the form of an asterisk deleted]:

[T]he settlement agreement did not prohibit TIAA from including the disputed language on the Form U5. The settlement agreement was clearly directed at amending the termination explanation in the U5. However, FINRA required TIAA to provide an explanation for the amendment. The settlement agreement was silent as to how to explain the amendment. TIAA's explanation provides context to the reason for termination contained in both U5s. As a licensed security professional represented by counsel in drafting the settlement agreement, the district court rightfully concluded that Boyd cannot claim ignorance of the fact that FINRA required an explanation for the amendment to excuse his failure to negotiate language for the amendment. See Helms v. Schultze, 588 S.E.2d 524, 527 (N.C. Ct. App. 2003) ("[T]he court's only duty is to determine the legal effect of the language used and to enforce the agreement as written." (internal quotation marks omitted)). Moreover, the mere fact that the agreement was silent as to how TIAA should have explained the amendment does not render the settlement agreement ambiguous. See Myers v. Myers, 714 S.E.2d 194, 198 (N.C. Ct. App. 2011) (recognizing contract "is ambiguous if the writing leaves it uncertain as to what the agreement was" (brackets and internal quotation marks omitted)). . . . 

Bill Singer's Comment

Ummm . . . okay, uhhh . . . what the hell? Sometimes understanding a lawsuit amounts to trying to discern where a circle starts and where it ends. Be that as it may, some folks just love to ponder the imponderable.

As best I can make sense out of Boyd's lawsuit, he was unhappy with TIAA's initial Form U5, which the parties seem to have mediated and, thereafter, anticipated would be redressed via an Amended U5. That didn't turn out to be the case because Boyd still believed that the revised language hampered his career and damaged his reputation -- and he believed that the narrative was devised to further his former employer's effort to retaliate against him for having gone to EEOC with his grievances that "TIAA discriminated against him on the basis of race.

What brought us to the federal courthouse was Boyd's belief that TIAA had racially discriminated against him, and, after he complained about the racism to EEOC, he then believed that his former employer weaponized his U5 in order to retaliate against him. In what seemed a promising start, WDNC declined to shut down Boyd's case via TIAA's Motion to Dismiss. Alas, after Discovery, after Boyd had an opportunity to marshal the facts in his favor, WDNC didn't see anything requiring a plenary trial and granted the Motion for Summary Judgment.

To my eyes, the U5 language was benign. That doesn't negate Boyd's feelings or belief. I can only read what is written and, admittedly, I do so in a fairly antiseptic environment. Similarly, while it may well be that Boyd was denied job offers because of the cited U5 language, he needed to present evidence to that effect and, clearly, WDNC and 4Cir didn't see any such burden being overcome. Further, Boyd needed to present proof of some misconduct by TIAA in the form of dates, times, parties, statements, etc., and it doesn't appear that such proof materialized even after Discovery. As is often the case with lawsuits that don't survive Summary Judgment, the folks in the robes didn't see anything beyond unproven allegations and couldn't figure out what the defendants had done that was wrong. Sometimes that's the result of poor lawyering or good lawyering. Sometimes the facts are what they are. Sometimes life's just unfair. 

Mere allegation of racism or sexism should never suffice in a lawsuit. Plaintiffs must prove their allegations in order to win. Be that as it may, the financial costs of getting to trial are significant. The delay of getting a trial date is often measured in years. And throughout that process of seeking justice, minorities and women on Wall Street are often crushed by the economics and the Old Boy's Network. As such, I am saddened by Boyd because I know that the deck is often stacked against African Americans on Wall Street. Similarly, even if TIAA's conduct was unimpeachable, that does not alter the fact that the same words of explanation on a U5 for a white male in our industry may be viewed via a very different prism than for an African American or a female. 

As readers of the BrokeAndBroker.com Blog know, I am a long-time, vocal critic of Wall Street's sexism and racism; see, for example, this 14-year-old article: "Why Is The NYSE And NASD Soft On Racism And Sexism?" (BrokeAndBroker.com Blog / March 9, 2006)
http://www.brokeandbroker.com/10/nyse-nasd-sexism/ As I noted in part that article many years ago:

Please, show me the cases those regulators brought in the past 50 years in which member firms were charged with permitting racial or sexual discrimination/harassment. And what's the message? The regulators unwittingly encourage intolerant behavior by not deeming these practices to be conduct that offends basic notions of "high principles" and "honor." Do the SROs see such conduct as nothing more than an indiscretion? 

Wall Street is no longer a quaint road between a church, on one end, and a river, on the other. It is a metaphor for the entire capitalist world. And that world, which we all live in, is populated with minorities and women. Try as Wall Street has for generations to marginalize those two groups, the fact is now inescapable. The securities markets in the United States are in a battle with international markets. If we don't re-tool our industry to include more minorities and women in meaningful roles, we will inevitably lose out to more enlightened competitors. The NYSE may well become a luxury residential condominium. NASD may well become an off-shore gambling site. I can think of nothing more disgusting than to know that you are capable of doing a job but are denied employment solely based upon conditions of your birth. 

I hear these heart-rending stories virtually every day when I am contacted by potential clients. If this cancer is tolerated by Wall Street's regulators, how will we ever destroy it? If the NYSE and NASD see fit to bar folks from the brokerage industry because they have had felony convictions for drunk driving, then it's high time we roll out the same artillery to combat illegal discrimination.

ALSO READ:

(BrokeAndBroker.com Blog)
http://www.brokeandbroker.com/5243/finra-arbitration-defamation/

FINRA arbitrators have the power to refer to FINRA for investigation any matter or conduct that has come to an arbitrator's attention during and in connection with the arbitration. Unfortunately, arbitrators rarely undertake regulatory referrals; and, FINRA displays no interest in investigating or sanctioning its member firms' defamatory / materially false statements filed on Form U5 or with the Central Registration Depository ("CRD"). In contrast, FINRA fines, suspends, and bars associated persons when they file false disclosures on their Forms U5 or via CRD, or on their firm's annual compliance questionnaires. Yet another example of FINRA's disparate treatment of its member firms and their disenfranchised associated persons.


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